April 3rd, 2018

Hensel Phelp
12121 Grant Street, Ste 410
Thornton, CO 80241

Morning Session: 

Selling with a Purpose: Managing the Customer Interaction
7:30AM to 11:30AM

Workshop will provide attendees with practical insights for handling customer interactions, taking charge and guiding the sales conversation, and overcoming barriers to closing the sale. The intended audience is participants that are client-facing and have responsibility for achieving sales for their organization.

During this workshop, participants will use the DISC Profile instrument to understand their personal communication style and preferences, while exploring how to adjust to the styles and needs of others. Additionally, they will work on how to apply the skills presented in class to their own unique situations and business environment. Afternoon Session: Building Client-Centered Relationships
12:30PM to 4:30PM

Workshop will be focused on identifying and managing client expectations, building strong client relationships, and maintaining the proper attitude towards serving the client’s long-term needs. The intended audience is participants that are client-facing and have responsibility for developing, managing, and growing client relationships for their organization.Choose either or both sessions! Lunch is provided for anyone attending both sessions.

Full Day Price
ABC Member: $400
Non-Member: $700

Half Day Price
ABC Member: $250
Non-Member: $450